A restaurant accident claim refers to a legal action taken by an individual to recover compensation for harm suffered as a result of an accident in a restaurant. These claims can be made against a person, company, or other entity that is believed to be responsible for the injury, such as the restaurant owner, the manufacturer of faulty equipment, or the provider of contaminated food.

Nine times out of ten our trip to the supermarket, restaurant or corner shop is made without a problem. But sometimes accidents can happen and through no fault of our own.

If you suffer a personal injury in a shop or restaurant and you feel you are not to blame, contact the expert personal injury solicitors at Forbes today. We specialise in bringing about successful compensation claims for individuals who have suffered a personal injury in public places such as shops and restaurants.

Some of the most common injuries we deal with stem from the following issues:

• Wet floors and spillages

• Poor lighting

• Insufficiently maintained walkways and walking surfaces

• Obstructions on walking surfaces

• Poorly fitted floor coverings and carpets

All occupiers of publicly used premises such as restaurants and shops have a duty of care to make sure their premises are safe for the public. This means they are required to clean up spills, keep areas clean and make sure all walking surfaces are safe for people to use.

If they fail in this duty of care and you are injured as a result, you may be entitled to compensation.

A phone call or email with one of our expert solicitors is all it takes to start a compensation claim, where they will discuss the extent of your injuries with you and gather details of how you were injured. If we find that the accident was caused by someone else, we will be able to start a compensation claim on your behalf, all on a no win, no fee basis.

We fight to ensure you receive the maximum amount of compensation every time. This is to make sure any costs incurred are recovered and any necessary on going treatments or rehabilitation programmes are paid for.

Your best interests are always at the heart of everything we do.

The Claimant slipped on mayonnaise which had been spilt by the checkout area in a Tesco Express, causing a laceration and bruising to their left arm and a minor soft tissue injury to their lower back.

The accident was reported to the Manager of the store who came to assist and completed an accident book entry. It was noted during the discussion that the till operator was aware of the spillage and had forgotten to ask another member of staff to clean it up.

It was the Claimant’s case, on the evidence of till operator, that the spillage had been there for some time and the till operator was aware it was there, and still allowed customers to use the checkout. Investigations revealed that there was no regular inspection record, and no maintenance or cleaning records were available for inspection.

The Claim was intimated in the MOJ Portal and the Insurers admitted liability.

A pre-medical report offer of £1,500 was made, which the Claimant subsequently accepted. 

The Claim was settled in under 2 months from the date of instruction.